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Should the vet refund our money?

Q:

Our dog was recent treated for heartworms. We paid $300 up front and got her back a few days later. They told us everything should be fine. A few hours later she dropped dead. Should the vet refund us the $300 since the medicine didn't even help our animal? It just killed her.

A:

I am very sorry to hear about your dog. A person who believes that a veterinarian’s actions were improper can sue for a refund and other damages (although simply asking for compensation sometimes works but generally only if the veterinarian also believes that his/her actions were wrong). Small Claims Court is a fairly inexpensive and easy way to commence a legal action. However, proving that a veterinarian acted inappropriately can be difficult without expert testimony. A necropsy can sometimes indicate the cause of death and could be helpful in such cases. Complaints against veterinarians may also be filed online with the Alabama State Board of Veterinary Medical Examiners, http://asbvme.alabama.gov, although the Board does not get involved with fee disputes.
 


Submitted by Anonymous
Answered by Elinor Molbegott

 

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