Kennel Manager

Kennel Manager2020-10-21T15:16:57+00:00

North Shore Animal League America is currently seeking a full-time Kennel Manager to join our team. The Kennel Manager will maximize adoptions through successful supervision and training of managers, Team Leaders and staff. Ensure the general health and well-being of the animals. Execute a wide variety of supervisory and administrative tasks.


  • Supervise Kennel Associates (i.e., approaching adopters, cleaning cages, etc.)
  • Interview, hire, train, counsel, and evaluate Kennel Associates.
  • Monitor associates performance-ensuring adherence to proper kennel procedures and policies.
  • Prepare work requisitions for all kennel repairs.
  • Train associates to work in each kennel area, (i.e., Feline room, Puppy room, Dog area, Adoptions, etc).
  • Monitor adoption flow and main adoptions and take corrective steps to ensure smooth/timely processing of adoptions. Approve adoption forms.
  • Supervise animal inventory to ensure and adequate number of animals.
  • Conduct daily setup meetings with the kennel associates.
  • Communicate effectively with adopters (i.e., review adoption forms, explain medical conditions, promote adoptions).
  • Process opening and closing procedures of the shelter.
  • Complete daily and weekly forms as needed.  (i.e., manager checklist, adoption goal, total adoptions, inventory open to admit, projected adoptions).
  • Organize the pick up of lost animals.
  • Staff other departments as needed (i.e., Adoption Counseling, Pet Behavior, I deleted main office Pet Store, etc.).
  • Prepare AM daily bank drop.
  • Conduct AM and PM count of Shelter Managers petty cash, open to hire requisitions, and budget.
  • Maintain a basic knowledge of Development, Human Resource, and Medical Center functions.
  • Maintain a basic knowledge of all Shelter Operations Departments.
  • Maintain the neatness and cleanliness of the Shelter areas at all times.


  • Must have management/supervisory experience.
  • Previous Animal related work experience with the strong knowledge of animal welfare: including care, handling, health, behavior and sheltering issues.
  • Must be able to organize, execute, and report on work activities without direct supervision; lead a team of employees.
  • Strong leadership ability, motivational skills and administratively detailed.
  • Desire to make a positive difference in the lives of animals.

We offer a competitive salary and an excellent benefits package including medical, dental, and much more. For consideration, interested candidates can forward their resume and cover letter, along with salary requirements to [email protected].