Privacy Policy

/Privacy Policy
Privacy Policy 2017-06-05T22:48:19+00:00

Donor Privacy Policy

The North Shore Animal League America, Inc. (“North Shore Animal League” or “we” or “us”), understands your concerns about privacy and your interest in knowing how your information is used and safeguarded when you make a donation to us, and we want to provide you with more information on these topics.  We have created this Donor Privacy Policy (the “Donor Policy”) in order to provide our donors with complete information related to our practices, policies and procedures in relation to all of the information that we collect from them. Please note that this Donor Policy applies all information collected both online – including from our website located at www.animalleague.org (the “Website”) – and offline, from all venues and means, as well as any electronic, written, or oral communications. We may update this Donor Policy from time to time, so please check this Donor Policy periodically for changes. The date this Donor Policy was last updated is stated at the end of this document. If we make any substantive changes to this Donor Policy, we will use best efforts to contact you via the email address and/or postal address that you may have provided to us. If you have any questions about this Donor Policy, please do not hesitate to contact us at [email protected]

The Information We Collect From Donors: The only personal information that we collect from donors is the information that you voluntarily provide to us.  For example, if you opt to make a donation by “clicking” the “donate” button on our Website, or if you donate to us via another website or venue with which we partner, we will collect (or such other website or venue will collect on our behalf) certain personally identifiable information, which may include your name, email address, postal address and payment information.  In regard to processing your donations – whether or not processed through a third-party payment processor – the payment information you provide to us will only be used to process your donation, and will not be stored or used for any other purpose.  Please note, that except as specified below under the heading “How We May Share your Information,” we do not sell, rent, share, trade or otherwise make available the names and personal information of our donors with any other organization or entity.  Additionally, we do not send emails to our donors on behalf of other organizations or entities.

How We May Share And Use Your Information: We may periodically exchange donor postal mailing lists with other organizations, who similarly provide us with their mailing lists.  Mailing list exchanges provides us with a cost effective way to potentially expand our donor base by obtaining the names and addresses of other likely donors.  We screen all such offers and strive to select trustworthy, reputable companies who offer high-quality products or services that we believe will be of interest to our donors.   Please note that each mailing list exchange or rental limits the recipient organization’s use to one promotional effort, and thereafter the names are discarded and not used again on behalf of such organization.   Although all mailing list exchanges are managed by a third-party vendor, at no time will such vendor have access to our donor names and addresses.  Please note that we do not exchange or rent email addresses. If you prefer that we do not exchange your name and postal address, please call (516) 883-7575 or send a written request to: North Shore Animal League America, 25 Davis Avenue, Port Washington, NY 11050 Attn: Customer Service.  Also, please note that many direct mail fundraisers or companies routinely suppress any names and addresses on the Direct Marketing Association’s do not mail directory to honor all who have joined this list.  If you are interested in being added to the Direct Marketing Association’s do not mail directory, please contact the Direct Marketing Association, Inc. by writing to 1615 L Street, Washington, DC 20036 or calling 212-768-7277, ext. 1888.

We may also share donor postal mailing lists with companies who sell products or services through direct mail, and in conjunction with mission-related mailings, we may also mail our donors information related to our corporate partners.  Additionally, periodically donors may also be sent emails related to select corporate partnership programs.  For example, donors may be sent i) emails with information on select companies or products with whom we have “cause marketing” arrangements, and ii) emails announcing a sponsorship relationship, and iii) an email invitation to co-branded events between North Shore Animal League and a corporate supporter. We do not provide donors’ names or contact information to such corporate sponsors or partners.

Changes to Our Donor Privacy Policy: We reserve the right to revise this Donor Policy at any time by updating this posting. Please check back regularly and to see if there have been any changes to this policy, which you can determine by reviewing the Effective Date listed below. If we make material changes to this Donor Policy, we will use our best efforts to notify you of such changes.  If you no longer wish to be considered a donor of North Shore Animal League, you can email us at any time at [email protected] requesting that your name and contact information be removed from donor database; we will endeavor to comply with all such requests within a commercially reasonable timeframe.  By continuing to remain a donor after any such changes are made to this Donor Policy, you agree to be bound by the revised Donor Policy.

DONOR PRIVACY POLICY EFFECTIVE DATE:

This Donor Policy is effective as of November 1, 2016.

General Privacy Policy

Welcome to www.animalleague.org, which is brought to you by North Shore Animal League of America (“Animal League” or “our” or “we” or “us”). This Privacy Policy (the “Privacy Policy”) is designed to explain the Animal League’s, and any of its sub-domains and other web sites operated by or for Animal League (collectively, the “Sites”) online information-gathering practices regarding the Site. The Privacy Policy describes how the Sites collect, use, and share personally identifiable information and other non-personally identifiable information obtained from and about individuals who visit the Sites. The Internet presents an opportunity for us to reach our audience with Animal League information and activities such as, but not limited to, sweepstakes, contests, offers, newsletters, and other promotions. It also presents visitors to our Sites with an opportunity to become a My League member and to participate in fund raising/donation activities. We are committed to providing and maintaining these opportunities in a safe and secure environment for our visitors.  Please note that this Privacy Policy applies only to the our online information-gathering and sharing practices in relation to the Sites, and does not apply to any of our practices conducted offline, nor to our policies and practices related to donations and our donors, which can be accessed here.

Agreement to This Privacy Policy and Privacy Policy Modifications: By using the Sites, you are agreeing to this Privacy Policy. If you do not agree with this Privacy Policy, or any of its terms, please do not visit any of our Sites or use any of the links on our Sites.   We may update this Privacy Policy from time to time, so please check this Privacy Policy periodically for changes. The date this Privacy Policy was last updated is stated at the end of this document. If you have any questions about this Privacy Policy, please do not hesitate to contact us at [email protected].

SUMMARY

The notifications provided by this Privacy Policy include:

  • what personally identifiable information (PII) we collect from you through the Sites
  • how we use the information we collect
  • with whom the information may be shared
  • what choices are available to you regarding collection, use and distribution of the information
  • the kind of procedures we employ in an effort to hinder the unauthorized access, use or disclosure of information you provide to us
  • how you can make changes to the information we collect about you
  • how you can learn about changes to our privacy policies, practices and procedures

THE INFORMATION WE COLLECT

Personal Information You Provide And How It Is Used: You may freely visit our Sites without being required to register or provide us with any personal information. However, certain requests and features do require that you provide us with some personally identifying information (such as name, home address, and email), as more particularly described below.  We also reserve the right to ask you to provide additional information about yourself, and may provide you the opportunity to do so at various times.  Other than the credit card information that we may collect as further described herein, we do not knowingly collect sensitive personal information, Please do not send confidential information to us directly through the Sites, or by email to any of the contact email addresses listed on the Sites.

Membership/Join Us/Registration:  As noted above, you are not required to register in order to browse our Sites and use some of the services and resources.  However, you will be required to register in some circumstances – or to utilize some of our services or resources – in which case we will ask that you provide some personally identifying information, including your email address, first and last name.  By joining Animal League, you will automatically receive our email newsletter (unless you opt out at the time of joining) and other communications, but you can choose to unsubscribe from these emails and other notifications at any time by using the link provided in the footer of all such emails.

Donate/Donations and Support:  If you make a donation through any of our Sites via any of the donate options and “buttons,” you will be asked to provide certain personally identifying information, such as your name and home address, as well as your credit card billing information, in order to process the donation. The credit card information that you provide at the time of donation is used only to process your donation and will not be stored or used for any other purpose.  However, if you opt to make a recurring donation, your credit card information will be stored and used for the purpose of processing your recurring donation.

We also provide a variety of other methods through which you can support us, including planned giving/legacy gifts, tribute gifts, and each will require that you provide personally identifying information.  Please note that the processing of some of these gifts may occur on a third party website with whom we are not affiliated, as further described below.

Memorial/Tribute Donations: If you make a donation in honor of another person, you will be required to provide the information detailed above related to your donation, and if you opt to notify the person for whom you are “honoring,” we will ask that you provide us with certain personally identifying information, including their name and home address.

Email Subscription:  If you opt to join our mailing list to receive the latest updates on news, events, and programming, we will ask you to provide certain personally identifying information, including your email address, and first and last name.  You may unsubscribe from these emails at any time by using the link provided in the footer of all such emails.   If you have registered with us, you can also login to your account on animalleague.org to unsubscribe, or you can also call, email or write to us to be removed from any and all digital mailings.

Contact Us: The Sites provides a number of “contact us” links for questions related to the work we do, including questions related to donating, adoption, sponsorships, etc. If you contact us through any of these contact forms, we will collect your email address, and any other personal information that you provide to us. We will use the information you provide to contact you back and to respond to any requests and/or questions.

Shop:   We provide a number of shopping options, and in order to purchase an item you will be asked to provide certain personally identifying information, such as your name and home address, as well as your credit card billing information.  Please note, the processing of some of these gift options may occur on a third party website with whom we are not affiliated, as further described below.

Employment: We provide information related to employment opportunities with the Animal League. If you choose to apply for a job, you will be required to complete an employment application, which will ask that you to provide a variety of personally identifiable information.

Special Events:  From time to time, we may provide information and links to special events that support or relate to our cause.  If you choose to register for any such events, we will require that you provide us certain personally identifying information, which may include your name, email, home address and phone number.  Additionally, participation in some events may require a fee, in which case we will also collect information related to processing such transaction, as further detailed herein.

Sweepstakes, Contest and Other Promotions: We may offer sweepstakes, contests and other promotions on our Sites, and if you opt to participate in any of these offerings, you will be required to provide us with some personal information, including your name and email address.

How We May Share And Use Your Personal Information

We may disclose all of the information (described herein) that we collect, as stated in this Privacy Policy including in accordance with the terms set forth in this section.  Animal League works with a variety of third-party partners in order to allow us to make the Sites available to you, to host and store the information we collect from you, and to provide certain functionality and features, such as to process payment/donation transactions.  As an example, in order to process payment/donation transactions that occur on our Sites, we work with Blackbaud, and therefore as applicable, they will have access to the information you provide to us.  We may also use your PII for the following purposes: (v) to help personalize and enhance our Sites and your Sites experience; (vi) to send you personalized information about our Sites via email, and (vii) to contact you for feedback regarding us or our sponsors, and/or advertisers or business partners, if any.  Should you give us permission by affirmatively opting-in, we may use your email address and other PII contact information provided to us through the Site (i) to send you promotional materials from us for example but not limited to notification of special offers and newsletters, and, (ii) to have promotional materials sent directly to you from and by third parties. Should you respond to a particular offer from our sponsors, business partners or advertisers (if any), we may also use your PII to provide a report to our sponsors, advertisers or business partners (if any) that tells them who responded to a particular offer. Further, if you accept an offer contained in, for example, an email, we may provide the advertiser or business partner (if any) with the PII necessary to fulfill that offer to you. Opt-ins can be selected when you complete your communication preferences if or when those preferences are offered, or otherwise. If you do not want to receive such promotional information from third parties, do not opt-in to receive them. You can change your communication preferences if and when offered, and remove yourself from our email lists at any time by updating your preferences. You may opt out of email communication at any time by visiting your Personal Profile and by removing the checkmark next to “Keep me in touch with communications from the Animal League”.

Please also note that even if you opt out of receiving promotional emails from us or third parties, we may still use your PII to communicate with you for other purposes, such as, but not limited to, notifying you if you are a winner in a sweepstakes or contest or if you are participating in other activities when we believe communication is necessary.

Finally, please note that we may also use the personal information that we collect from you for any or all of the following reasons: (i) to comply with a subpoena, legal process, government request or any other legal obligation, (ii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Sites or our network, and/or (iii) to protect the rights, privacy, property, business, or safety of The Animal League, its partners and employees, the visitors of the Sites, or the public.

Opting Out-Continued PII Use

If you opt out of the use of your PII, we may still use your PII for internal purposes, or as may be necessary to administer the Sites; for example, sharing that data with those persons or entities that administer the Sites. Your PII may further still be used to comply with applicable law, for example, but not limited, to comply with valid legal process such as a search warrant, subpoena, or court order, and to report sweepstakes and contest winnings as may be required by law. And it may be used in special cases when we have reason to believe that disclosing this information is necessary to identify or contact you, or bring legal action against you if, for example but not limited to, we believe that you may be causing injury to, or interference with, our Sites or the Animal League’s rights or property, or other users of the Sites, whether your actions are intentional or unintentional. Further, your PII may be shared with any successors and/or assigns we may have. If you wish to change your decisions to “opt-out” or to “opt-in” as applicable, you can email us at [email protected]

Non-Personal Information We Collect by Automated Means And How We Use It

We also collect certain non-personal information (data in a form that does not support direct association with any specific person or individual) by automated means when you visit the Sites.  Much of this information is collected through the use of third-party tracking services, which includes Google Analytics. The information collected may include usage information, such as the numbers and frequency of users to the Sites, pages visited, web browsing histories, your location and device, social networking activities and similar data. When gathered, this this data is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time, including advertisers and marketers.  In addition to the third-party tracking services mentioned above, we also collect this information through various other means, including “cookies,” “web beacons” and IP addresses, as further explained below. In conjunction with advertisements that we may serve on the Sites, we also may use “ad pixels” and/or “trackers” that follows and tracks your activities from an ad placement to specific website use/activities.

Cookies; Scripts – A cookie is a piece of information that a web server may place on your computer when you visit a Sites. Cookies are commonly used by websites to improve the user experience.  Many cookies last only through a single Sites session, or visit. Others may have an expiration date, or may remain on your computer until you delete them. We may use “session cookies” in order to enhance the user experience and for other web-related purposes.  These session cookies are not linked to personally identifiable information.  We may also use cookies for other purposes, including to maintain continuity during a user session, to gather data about the usage of our Sites for research and other purposes, or to store a user name or related login credentials so that you do not have to provide this information every time you return to our Sites. We may also employ the use of scripts on the website.  Scripts are small computer programs embedded within web pages that give those pages extra functionality.

Most browsers will tell you how to stop accepting new cookie/scripts, how to be notified when you receive a new cookie/script, and how to disable existing cookies/scripts. You can also increase your control over scripts and cookies with a multitude of browser plug-ins such as NoScript, Ghostery, Lightbeam and Do Not Track Plus. Please note, however, that without cookies you may not be able to take full advantage of all the features on our Sites.

Web Beacons – Our Sites may contain “web beacons” (also know as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded and which URLs (links within the email) were clicked.

IP Addresses – When you visit and interact with the Sites, third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using.  We gather this information to track Sites visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our Sites or for other lawful purposes.

Co-branded Micro Sites

Web pages and/or micro websites may be included within our Site and may be co-branded with third-party names, logos, and/or properties, and are operated and maintained by us. While such third parties may be sponsors of these web pages or micro websites, they do not share in any PII collected within those web pages or micro websites. Alternatively, third parties may have landing pages on our Sites that may be linked to independent micro-sites that will take you off our Site. We do not maintain those micro-sites, and we are not responsible for the content, practices, or information practices (including but not limited to information practices relative to the gathering and use of PII) of the micro-sites operated by these third parties, and we do not sponsor, endorse or approve the content, policies, practices, or products of these micro-sites. When you leave our Sites check the relevant micro-site’s privacy policy and terms of use in order to understand their policies and practices regarding the collection and use of PII.

CHILDREN’S PRIVACY

We do not knowingly collect, use, or disclose personally identifiable information about visitors to our Sites that are less than 13 years of age. If you are under the age of 13, you must ask your parent or guardian to assist you while accessing/viewing this Sites.  If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at [email protected], and be sure to include in your message the same user name and password and/or e-mail address that your child submitted, if applicable.

Third Party Website

We provide links to – and share functions with – a variety of third-party social media sites and/or websites – such as Facebook, Twitter, Instagram, YouTube, Google+ – and others as a service to you, in order to provide you i) additional information and/or content related The Animal League, or ii) additional venues in which you can learn about and discuss the activities of The Animal League.  We may also include banner, icon or text advertisements for third parties (or for websites operated by third parties) that are not affiliated with our Sites.

Please note that we have no affiliation with these other parties, and cannot control and are not responsible for the information collection, use, and disclosure practices of such third parties; we encourage you to review and understand their privacy practices and policies, if any, before using providing any personally identifying information to them.  We are not responsible for the content or information of these websites, any products or services that may be offered through advertisers or third parties, or any other use of the linked website.

How We Attempt To Safeguard Your Information

We maintain – and ask that any third-party partners who may store information on our behalf to maintain – administrative, technical and physical safeguards for the Sites designed to protect your personal information against theft, loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information that we collect from you.  We restrict access to personal information collected about you on the Sites to our employees, our affiliates’ employees, those who are otherwise specified in this Privacy Policy, or others who need to know such information to provide services to you or in the course of conducting our business operations or activities. However, no website, application or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personally identifying information obtained through the Sites and we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.  When you link to one of our social media venues, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances, and understand, acknowledge, and agree that you transmit certain personal information over this Sites at your own risk.

Your Information And Your Choices

To the extent required by law, we provide you with reasonable access to the personally identifiable information you provide to us.  All users may review their PII at any time. If you would like to review, modify, or delete this information, please email us at [email protected] or by mailing a letter with the request to: North Shore Animal League America, Attn: Privacy Policy Administrator, 25 Davis Avenue, Port Washington, NY 11050. We will use reasonable efforts to comply with your requests and to respond to your comments, questions or suggestions, but we reserve the right to use any information previously obtained to verify your identity or take other actions that we believe are appropriate and lawful. We will endeavor to comply with your request as soon as reasonably practicable. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are impractical, or for which access is not otherwise required by local law. Please note we may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations. Finally, please note that we are not responsible for removing or deleting information from the databases of third parties (such as service providers) with whom we have shared information about you.

International User Notice:

The Sites are intended for use exclusively by residents of the United States of America. We do not represent or warrant that the Sites, or any part thereof, is appropriate or available for use in any particular geographic location. If you choose to access our Sites, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules, and regulations applicable in your jurisdiction. Please note that the Sites is hosted in the United States and is governed by United States law. If you are visiting the Sites from outside the United States, please be aware that your information will be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Sites, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

Privacy Rights California Civil Code Section

1798.83 permits our Sites users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, should you be a California resident and would like to make such a request please submit your request in writing to: Animal League, Attn: CA Privacy Rights Administrator, 25 Davis Avenue, Port Washington, NY 11050

Privacy Questions And Contacting Us

If you would like to communicate with us about our Privacy Policy, please contact us by mail at: North Shore Animal League America, Attn: Privacy Policy Administrator, 25 Davis Avenue, Port Washington, NY 11050.

Changes To Our Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Please check back regularly to see if there have been any changes to this policy, which you can determine by reviewing the Effective Date listed below. By continuing to use the Sites after those changes become effective, you consent and agree to be bound by the revised Privacy Policy.

GENERAL PRIVACY POLICY EFFECTIVE DATE:

This Privacy Policy shall be effective as of March 1, 2017.