Feline Kennel Manager

Feline Kennel Manager2022-10-31T14:00:27+00:00

North Shore Animal League America is currently seeking an experienced Kennel Manager with extensive experience with felines as well as canines to maximize adoptions through successful supervision and training of staff. Working with adopters to find appropriate matches. Ensure the general health and well-being of the animals.

The position is full time 40 hours per week. It is a 5-day work week including every Sunday. You must be available to work every Sunday for this position.


  • Supervise kennel associates (i.e., approaching adopters, cleaning cages, etc.)
  • Interview, hire, train, counsel, and evaluate kennel staff associates.
  • Conduct weekly and yearly evaluations for assigned associates and volunteers.
  • Monitor associate’s performance-ensuring adherence to proper kennel procedures and policies.
  • Prepare work requisitions/inform facilities for all shelter operation repairs.
  • Train associates to work in each kennel area, (i.e., Feline room, Puppy room, Dog area, Adoptions, etc.)
  • Monitor adoption flow and main adoptions and take corrective steps to ensure smooth/timely processing of adoptions.
  • Review and approve adoption forms.
  • Conduct daily setup meetings with the kennel associates.
  • Communicate effectively with adopters (i.e., review adoption forms, explain medical conditions, promote adoptions).
  • Process opening and closing procedures of the shelter.
  • Complete daily and weekly forms as needed. (i.e., manager checklist, adoption goal, total adoptions, inventory open to admit, projected adoptions).
  • Organize the pick-up of lost animals.
  • Staff other departments as needed (i.e., Adoption Counseling, Pet Behavior, Main adoptions, Pet Store, etc.)
  • Conduct AM and PM count of Shelter Managers petty cash, open to hire requisitions, and budget.
  • Maintain a basic knowledge of Development, Human Resource, and Medical Center functions.
  • Maintain a basic knowledge of all Shelter Operations Departments.
  • Maintain the cleanliness of the Shelter areas at all times.
  • Rotation of animals and filling in cages.
  • From time to time assist with dog walking and cleaning if short staffed.
  • Various other duties, as assigned.


  • Must have previous Manager experience in a Shelter or Veterinary practice, and be able to organize, execute, and report on work activities without direct supervision; lead a small team of employees.
  • Must be administratively detailed and enjoy working with animals.
  • Strong knowledge of animal welfare: including care, handling, health, behavior and sheltering issues.
  • Previous animal-related work experience a must, Shelter experience a plus.
  • Strong leadership ability and motivational skills.
  • Desire to make a positive difference in the lives of animals.

We offer a competitive salary and an excellent benefits package including medical, dental, and much more. For consideration, interested candidates can forward their resume and cover letter, along with salary requirements to [email protected].