Question
My puppy was hurt and the grooming business does not want to take responsibility for it. They are saying because of the agreement I signed they don't have to, but this has nothing to do with them sending my dog hurt home.
New Jersey, USA
Answer
An aggrieved pet “parent” can commence a lawsuit against a grooming business even when there is a waiver of liability provision in a grooming contract. While service providers may include a waiver of liability in their contracts, not all of these waiver provisions are enforced by courts, particularly if the conduct complained of was reckless or intentional.
It will be necessary to prove that the groomer’s actions or inactions resulted in harm and the monetary damages sustained (such as veterinary bills) as a result of the groomer’s behavior.
I hope your puppy makes a full and speedy recovery.
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